POGS Customer Reviews

Happy kids and happy parents - we proudly share how our POGS customers feel about our products.
Based on 755 reviews
83%
(629)
9%
(69)
3%
(22)
1%
(10)
3%
(25)
M
The Turtle - rGrey
Marieke Bergman
Superfijne koptelefoon

Valt goed over de oren. Noise cancelling werkt goed. Helder geluid. Handige knop om muziek even te pauzeren. Goede service! Echt een aanrader

R
The Gecko - Green
Rezso KOMAROMI
Excellent customer service

Had a problem with a product and the customer service was very responsive and helpful! Many thanks and carry on!

C
The Elephant - Blue
Carola Tanis
Amazing customer service

We had 2 headphones in house, used them a lot , nice user manual.
Unfortunately one of them didn't function anymore. One email with the customer service and we have received a new one!! Truly amazing, thumbs up!

S
The Gecko - Blue
Steffen Besand

The Gecko - Blue

T
Cables (Elephant & Gecko)
Thomas Schneider

Cables

N
The Gecko - Yellow
Nele Van Ginkel
Perfect service

Got into contact with the service desk when our headphone got broken.
They helped us find a solution, truely sustainabel!!

Perfekte Kopfhörer für alle Situationen

Durch die kabellosen Flexibilität lässt sich der Kopfhörer überall bequem tragen. Ob zuhause ungestört Hörbuch hören oder in einer vollen Stadt als Schutz für sensible Kinder, der sowas schnell zu viel wird. Wir sind begeistert und unsere Kids lieben sie.

Perfect service

A
The Gecko - Pink
ALEXANDRU MUNTEANU

The Gecko - Pink

H
The Gecko - Yellow
Hannah Buijs
Top service

I am very positive. We have two headphones and when we had difficulties with the wire or a broken headphone there was easy communication and we received a new one.
The headphones are easy to use and the fit is perfect for kids.

M
The Gecko - Pink
Mark Minten
Awesome company

Perfect customer service when we had a broken device (technical error). Day after we had a new one!

Good / Great customer service

The POGS headphone wire didn't work well. Unfortunately our warranty had just expired after 2 years. I contacted customer service and presented my problem, they thought along and solved this problem, without any difficulty. Great service, Happy kids, happy life. :)
Thank you.

robust Headphone with good sound

Found headphones for my grand sons with robust body, good sound and easy to use.

blown away by the kind support

We bought our second pair 2.5 years after the first for our second year , just to notice that the linkage (triangle port) was broken on the old one and our kids couldn't listen together.
We've had quick and kind responses to our mailings and Pogs eventually provided us a new one with instructions to recycle the old.
I rarely write reviews, but this time I'm just utterly pleased with the service.
(Thanks again Dilan and Willem from the dutch support team ;-) )

Super koptelefoon

Goede noice canceling . Goed geluid!

The Elephant - Yellow

Cute pugs head phone

Very nice looks good quailty , but havent used
Yet as there a pressie

K
Cables (Elephant & Gecko)
Kim Falckenbach
Vervanging niet functionerende kabels

Door een malfunctie van de kabels bij de hoofdtelefoon van onze oudste zoon kon hij zijn hoofdtelefoon niet meer gebruiken. Met slechts 1 mailtje naar de klantendienst kregen we onmiddellijk een nieuw paar kabels aangeboden en kon onze zoon opnieuw genieten van zijn hoofdtelefoon. Zeer tevreden van de kwaliteit van het product én de service. Wij bestellen binnenkort sowieso een 2de hoofdtelefoon voor onze jongste zoon.

Y
The Gecko - Pink
Ylenia Thienpont
Uitstekende service na verkoop

Onze Gecko koptelefoons werden vervangen zonder discussie of vragen nadat ik de dienst na verkoop contacteerde en aangaf wat er aan de hand was. Binnen enkele werkdagen werd ons een nieuw exemplaar bezorgd! Die werken uiteraard perfect draadloos! Bedankt POGS, jullie zijn echt wat jullie beloven! 💯👌🏼

Design

Uns gefallen die Farben und das Design, wichtig ist aber auch die reduzierte Lautstärke für Kinderohren. Der Service von POGS ist ausgezeichnet als ich einen Hörer reklamieren musste.

T
Cables (Elephant & Gecko)
Tobias Seebauer
Perfect!

The new cables work perfectly with the iPad, thanks!

H
The Gecko - Green
Hanna Lehnung
The service is better than expected.

I bought some POGS headphones quite a while ago. After 2 years one side didn’t work properly. After a talk with the service, I got a new pair. I feel really appreciated as a customer and will stick to them. Of course!

R
The Gecko - Blue
Robbert Sprenkeling
Fantastic

Really customee centric with great experience

J
The Wallaby
Jeannine Hürlimann

The Wallaby

B
The Wallaby
Brian Moynihan

The Wallaby

What our customers have to say