POGS Customer Reviews
I am very positive. We have two headphones and when we had difficulties with the wire or a broken headphone there was easy communication and we received a new one.
The headphones are easy to use and the fit is perfect for kids.
Perfect customer service when we had a broken device (technical error). Day after we had a new one!
The POGS headphone wire didn't work well. Unfortunately our warranty had just expired after 2 years. I contacted customer service and presented my problem, they thought along and solved this problem, without any difficulty. Great service, Happy kids, happy life. :)
Thank you.
Found headphones for my grand sons with robust body, good sound and easy to use.
We bought our second pair 2.5 years after the first for our second year , just to notice that the linkage (triangle port) was broken on the old one and our kids couldn't listen together.
We've had quick and kind responses to our mailings and Pogs eventually provided us a new one with instructions to recycle the old.
I rarely write reviews, but this time I'm just utterly pleased with the service.
(Thanks again Dilan and Willem from the dutch support team ;-) )
Very nice looks good quailty , but havent used
Yet as there a pressie
Door een malfunctie van de kabels bij de hoofdtelefoon van onze oudste zoon kon hij zijn hoofdtelefoon niet meer gebruiken. Met slechts 1 mailtje naar de klantendienst kregen we onmiddellijk een nieuw paar kabels aangeboden en kon onze zoon opnieuw genieten van zijn hoofdtelefoon. Zeer tevreden van de kwaliteit van het product én de service. Wij bestellen binnenkort sowieso een 2de hoofdtelefoon voor onze jongste zoon.
Onze Gecko koptelefoons werden vervangen zonder discussie of vragen nadat ik de dienst na verkoop contacteerde en aangaf wat er aan de hand was. Binnen enkele werkdagen werd ons een nieuw exemplaar bezorgd! Die werken uiteraard perfect draadloos! Bedankt POGS, jullie zijn echt wat jullie beloven! 💯👌🏼
Uns gefallen die Farben und das Design, wichtig ist aber auch die reduzierte Lautstärke für Kinderohren. Der Service von POGS ist ausgezeichnet als ich einen Hörer reklamieren musste.
I bought some POGS headphones quite a while ago. After 2 years one side didn’t work properly. After a talk with the service, I got a new pair. I feel really appreciated as a customer and will stick to them. Of course!
Na een wat mindere review over het snel verslijten van de kabeltjes, stuurden ze me nieuwe op. Heel netjes!
Pogs reviewed our case and send us new headset soon afterwards. Thanks to the team.
The title says everything! Great sound quality, great build quality and an amazing customer service. Thank you Pogs!
Bought a headset for both of my daughters. They just love them, easy to use and they just work. One-time setup was super easy and no interference between the devices.
Good fit on their heads and ears, 85db limit is also ideal (kids put the volume on max).
Would have loved a battery level feedback to identify how much battery is left.
Solid high quality headphone with all possible feature. Excellent choice…
