Shipping

 

We're excited to get your POGS to you as soon as we can. Below you will find the shipping fees and delivery times to the countries we ship to for now. You can also visit our local webshops:

www.pogsheadphones.nl 

www.pogsheadphones.de 

www.pogsheadphones.co.uk 

www.pogsheadphones.fr 

www.pogsheadphones.com 

If your country is not listed below, please contact us, and we can see how to organize it for you. Please note that we do not cover customs fees for shipments outside the European Union.

Shipping fees

Netherlands, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Portugal, Spain, Sweden, Czechia, Hungary, Luxembourg, Poland, Austria

  • Free shipping for orders above €35, so free shipping for all POGS headphones!
  • €3,95 shipping for orders below €35 (€2.95 for accessories in smaller packages)

Switzerland

  • €8,95 for orders above €35 (€2,95 for accessories in smaller packages)
  • €12,95 shipping for orders below €35 (€6.95 for accessories in smaller packages)

Delivery time

Netherlands, Belgium

  • Next working day (order before midnight)

Germany

  • Next working day (order before 14:00)

Denmark and France

  • 2 working days after placing order (order before 18:00)

Austria, Sweden, Hungary, Finland, Ireland, Italy, Portugal, Spain, Czechia, Luxembourg, Poland

  • 3 working days after placing order

Switzerland 

  • 4 working days after placing order

    What our customers have to say

    full star review icon full star review icon full star review icon full star review icon half star review icon
    4.7/5.0 Read our reviews (754)
    Gecko - amazing product and service

    Ordered 2 pairs for kids, they love them! Easy to use and great sound.
    Had an issue with them long past a standard warranty and they swapped them, amazing touch from a great company!

    G.J.
    POGS headphones | EU
    Excellent customer service

    Had a problem with a product and the customer service was very responsive and helpful! Many thanks and carry on!

    Rezso KOMAROMI
    The Gecko - Green
    Amazing customer service

    We had 2 headphones in house, used them a lot , nice user manual.
    Unfortunately one of them didn't function anymore. One email with the customer service and we have received a new one!! Truly amazing, thumbs up!

    Carola Tanis
    The Elephant - Blue

    The Gecko - Blue

    Steffen Besand
    The Gecko - Blue

    Cables

    Thomas Schneider
    Cables (Elephant & Gecko)
    Perfect service

    Got into contact with the service desk when our headphone got broken.
    They helped us find a solution, truely sustainabel!!

    Nele Van Ginkel
    The Gecko - Yellow
    Perfekte Kopfhörer für alle Situationen

    Durch die kabellosen Flexibilität lässt sich der Kopfhörer überall bequem tragen. Ob zuhause ungestört Hörbuch hören oder in einer vollen Stadt als Schutz für sensible Kinder, der sowas schnell zu viel wird. Wir sind begeistert und unsere Kids lieben sie.

    Eva
    The Gecko - Green

    Perfect service

    Fung
    Cables (Elephant & Gecko)

    The Gecko - Pink

    ALEXANDRU MUNTEANU
    The Gecko - Pink
    Top service

    I am very positive. We have two headphones and when we had difficulties with the wire or a broken headphone there was easy communication and we received a new one.
    The headphones are easy to use and the fit is perfect for kids.

    Hannah Buijs
    The Gecko - Yellow
    Awesome company

    Perfect customer service when we had a broken device (technical error). Day after we had a new one!

    Mark Minten
    The Gecko - Pink
    Good / Great customer service

    The POGS headphone wire didn't work well. Unfortunately our warranty had just expired after 2 years. I contacted customer service and presented my problem, they thought along and solved this problem, without any difficulty. Great service, Happy kids, happy life. :)
    Thank you.

    Dennis
    Cables (Elephant & Gecko)
    robust Headphone with good sound

    Found headphones for my grand sons with robust body, good sound and easy to use.

    Ully
    The Gecko - Green
    blown away by the kind support

    We bought our second pair 2.5 years after the first for our second year , just to notice that the linkage (triangle port) was broken on the old one and our kids couldn't listen together.
    We've had quick and kind responses to our mailings and Pogs eventually provided us a new one with instructions to recycle the old.
    I rarely write reviews, but this time I'm just utterly pleased with the service.
    (Thanks again Dilan and Willem from the dutch support team ;-) )

    Kristof
    The Elephant - Pink
    Super koptelefoon

    Goede noice canceling . Goed geluid!

    Ger
    The Gecko - Blue