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What our customers have to say
Ordered 2 pairs for kids, they love them! Easy to use and great sound.
Had an issue with them long past a standard warranty and they swapped them, amazing touch from a great company!
Had a problem with a product and the customer service was very responsive and helpful! Many thanks and carry on!
We had 2 headphones in house, used them a lot , nice user manual.
Unfortunately one of them didn't function anymore. One email with the customer service and we have received a new one!! Truly amazing, thumbs up!
Got into contact with the service desk when our headphone got broken.
They helped us find a solution, truely sustainabel!!
Durch die kabellosen Flexibilität lässt sich der Kopfhörer überall bequem tragen. Ob zuhause ungestört Hörbuch hören oder in einer vollen Stadt als Schutz für sensible Kinder, der sowas schnell zu viel wird. Wir sind begeistert und unsere Kids lieben sie.
I am very positive. We have two headphones and when we had difficulties with the wire or a broken headphone there was easy communication and we received a new one.
The headphones are easy to use and the fit is perfect for kids.
Perfect customer service when we had a broken device (technical error). Day after we had a new one!
The POGS headphone wire didn't work well. Unfortunately our warranty had just expired after 2 years. I contacted customer service and presented my problem, they thought along and solved this problem, without any difficulty. Great service, Happy kids, happy life. :)
Thank you.
Found headphones for my grand sons with robust body, good sound and easy to use.
We bought our second pair 2.5 years after the first for our second year , just to notice that the linkage (triangle port) was broken on the old one and our kids couldn't listen together.
We've had quick and kind responses to our mailings and Pogs eventually provided us a new one with instructions to recycle the old.
I rarely write reviews, but this time I'm just utterly pleased with the service.
(Thanks again Dilan and Willem from the dutch support team ;-) )
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