POGS Customer Reviews
Had a problem with a product and the customer service was very responsive and helpful! Many thanks and carry on!
We had 2 headphones in house, used them a lot , nice user manual.
Unfortunately one of them didn't function anymore. One email with the customer service and we have received a new one!! Truly amazing, thumbs up!
Got into contact with the service desk when our headphone got broken.
They helped us find a solution, truely sustainabel!!
Durch die kabellosen Flexibilität lässt sich der Kopfhörer überall bequem tragen. Ob zuhause ungestört Hörbuch hören oder in einer vollen Stadt als Schutz für sensible Kinder, der sowas schnell zu viel wird. Wir sind begeistert und unsere Kids lieben sie.
I am very positive. We have two headphones and when we had difficulties with the wire or a broken headphone there was easy communication and we received a new one.
The headphones are easy to use and the fit is perfect for kids.
Perfect customer service when we had a broken device (technical error). Day after we had a new one!
The POGS headphone wire didn't work well. Unfortunately our warranty had just expired after 2 years. I contacted customer service and presented my problem, they thought along and solved this problem, without any difficulty. Great service, Happy kids, happy life. :)
Thank you.
Found headphones for my grand sons with robust body, good sound and easy to use.
We bought our second pair 2.5 years after the first for our second year , just to notice that the linkage (triangle port) was broken on the old one and our kids couldn't listen together.
We've had quick and kind responses to our mailings and Pogs eventually provided us a new one with instructions to recycle the old.
I rarely write reviews, but this time I'm just utterly pleased with the service.
(Thanks again Dilan and Willem from the dutch support team ;-) )
Very nice looks good quailty , but havent used
Yet as there a pressie
Door een malfunctie van de kabels bij de hoofdtelefoon van onze oudste zoon kon hij zijn hoofdtelefoon niet meer gebruiken. Met slechts 1 mailtje naar de klantendienst kregen we onmiddellijk een nieuw paar kabels aangeboden en kon onze zoon opnieuw genieten van zijn hoofdtelefoon. Zeer tevreden van de kwaliteit van het product én de service. Wij bestellen binnenkort sowieso een 2de hoofdtelefoon voor onze jongste zoon.
Onze Gecko koptelefoons werden vervangen zonder discussie of vragen nadat ik de dienst na verkoop contacteerde en aangaf wat er aan de hand was. Binnen enkele werkdagen werd ons een nieuw exemplaar bezorgd! Die werken uiteraard perfect draadloos! Bedankt POGS, jullie zijn echt wat jullie beloven! 💯👌🏼
Uns gefallen die Farben und das Design, wichtig ist aber auch die reduzierte Lautstärke für Kinderohren. Der Service von POGS ist ausgezeichnet als ich einen Hörer reklamieren musste.
I bought some POGS headphones quite a while ago. After 2 years one side didn’t work properly. After a talk with the service, I got a new pair. I feel really appreciated as a customer and will stick to them. Of course!
